Notice of Privacy Practices

Our Commitment to Your Privacy

At Uptown Chemist, we value your privacy and are committed to protecting your health information. This notice describes our legal obligations and practices regarding your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

How We May Use and Disclose Your Information

We may use and disclose your PHI in the following circumstances:

1. For Treatment

We may share your PHI with healthcare providers involved in your care. For example, we may disclose information about your prescriptions to your physician.

2. For Payment

We may use your PHI to bill and collect payment from insurance companies or other responsible parties.

3. For Healthcare Operations

We may use your PHI for operational purposes, such as quality improvement, staff training, or accreditation.

4. As Required by Law

We will disclose your PHI when required by federal, state, or local laws.

5. Public Health and Safety

We may disclose your PHI to public health authorities to report communicable diseases, medication side effects, or adverse reactions.

6. Other Permitted Uses

With your written authorization, we may use or disclose your PHI for reasons not described above. You have the right to revoke your authorization at any time.

Your Rights Regarding Your Health Information

1. Right to Access Your Records

You have the right to inspect and receive a copy of your PHI. Requests must be submitted in writing to the contact below.

2. Right to Amend Your Records

If you believe your PHI contains incorrect or incomplete information, you may request an amendment in writing.

3. Right to Request Restrictions

You may request restrictions on certain uses or disclosures of your PHI. While we will try to accommodate your request, we are not legally required to agree in all cases.

4. Right to Confidential Communications

You may request that we communicate with you in a specific way or send information to a specific location.

5. Right to an Accounting of Disclosures

You may request a list of instances where we disclosed your PHI for purposes other than treatment, payment, or healthcare operations.

6. Right to Receive a Copy of This Notice

You can request a paper or electronic copy of this notice at any time.

Our Legal Obligations

  • We are required by law to maintain the privacy of your PHI.

  • We must provide you with this notice of our legal duties and privacy practices.

  • We will notify you promptly in the event of a breach involving your PHI.

Changes to This Notice

We reserve the right to change this Notice of Privacy Practices at any time. Any changes will apply to all PHI we maintain. A current copy will be available at our pharmacy and on our website.

Questions or Complaints

If you have questions, concerns, or believe your privacy rights have been violated, you may contact us:

Privacy Officer

Norman T Ruiz-Castañeda, PharmD-Owner and Pharmacist of Uptown Chemist
2700 Immokalee Rd, STE 24 | Naples, Florida 34110
239-431-4217
hello@uptownchemist.com

You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect the care or services you receive from Uptown Chemist.

Acknowledgment of Receipt
You may be asked to sign an acknowledgment form indicating that you received this notice.